Managed IT Services in Canada | IT Service Management Solution

Managed IT Services

Manage Your Technology While Achieving Your Goals

If you are like many in your position, it is always a race to keep up with increasing demands while maintaining the necessary reliability and security. If your drive into work is full of worry as to what might be waiting, you are already struggling to keep up. Let alone have the resources in place for the managed IT services you need for weather emergencies, security breaches, power failures, data loss and other IT infrastructure complications.

That is why you need Connectra to have your back. We are the managed IT services provider of choice for many organizations just like yours through our Technical Team. We are here for you whether you are looking for help to maintain the quality of service for your business demands.

IT Service Management Solution

Managed IT services continually monitors the stability and security of your IT network for maximum uptime in all locations letting you focus on your core business strategy without increasing your in-house IT staff.

Superior Network Monitoring And Management

Connectra’s IT support and management systems are nonintrusive; performing remotely without interrupting your workflow to ensure your IT network is healthy and secure. By monitoring the performance of your critical devices, applications, and IT resources Connectra can identify and resolve issues before they affect the end user.

End User Support – The Help Desk

Taking calls from end users is time-consuming and takes your focus off network management and planning. Our North American based help desk service operates 24/7/365 with an 80% average resolution rate on the first call. We handle end users so your staff can focus on high-level projects.