Managed IT Services in Alberta| IT Service Management Solution Montreal | ConnectraTechnologies

Managed IT Services

IT Service Management Solution

Managed IT services continually monitors the stability and security of your IT network for maximum uptime in all locations letting you focus on your core business strategy without increasing your in-house IT staff.

Superior Network Monitoring And Management

Connectra’s IT support and management systems are nonintrusive; performing remotely without interrupting your workflow to ensure your IT network is healthy and secure. By monitoring the performance of your critical devices, applications, and IT resources Connectra can identify and resolve issues before they affect the end user.

End User Support – The Help Desk

Taking calls from end users is time-consuming and takes your focus off network management and planning. Our North American based help desk service operates 24/7/365 with an 80% average resolution rate on the first call. We handle end users so your staff can focus on high-level projects.

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