IT Support Services in Edmonton Canada | Remote Services - Connectra

IT Support Services

You do not want to spend precious resources on technology downtime. It costs you time and money, and the headaches distract you from the constant improvements essential to your IT strategy. Our information technology support services are designed to keep your IT equipment working at its peak to protect your most valuable business assets.

IT Support Anytime Anywhere

We provide IT support service anytime, anywhere. Our advanced tools give you complete visibility into the operation of each site, allowing you to stay focused on your core competencies. We will proactively make sure you are running at peak performance.

Maintenance

We perform preventative maintenance on an annual, bi-annual, or quarterly basis to meet your needs. This will cover every aspect of technology, including surveillance cameras, hardware and software patches, and even making sure equipment closets are terminated perfectly.

It is critical to stay updated with your technology for many reasons, including:

  • Avoiding repair costs down the road
  • Security problems and lawsuits
  • Lost revenue from missing data and other system failures
  • Connectra’s IT support securely keeps your networks and other technologies running at peak performance, to ensure efficiency, saving you time and headaches down the road.

Remote Services

Connectra’s IT support services are non-intrusive and performed remotely. Your workflow will never be interrupted as we monitor and maintain your IT network systems, ensuring peak security and efficiency.

Base Repair

Our Base Repair operations can fix the small things and put valuable equipment back into service. Our state-of-the-art logistics center efficiently and quickly manages your small repair needs to keep you running at your peak at all times.

Field Services

Connectra’s network of trained and certified field technicians is always accessible to any North American customer base, no matter how geographically dispersed. We’re built to deploy thousands of site surveys, installations and repairs each day, including wireless heat maps and asset inventory documentation, wiring and customer premise equipment for commercial and residential voice, data, video, physical security, and automation solutions as well as point-of-sale equipment, digital signage, and commonly used network devices.